Privacy Policy

At Let's Paws & Eat, we value your trust as much as your dog values treat time. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you browse our website, create an account, or place an order, we may collect the following information:

Personal Information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through encrypted payment gateways)

Pet Information (Optional):

  • Your dog's name, breed, age, or dietary preferences — only when voluntarily provided to help us recommend the right treats

Non-Personal Information:

  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our website
  • IP address (anonymized where possible)
  • Referring URLs and search terms

We collect this information only when voluntarily provided by you or automatically gathered through standard web technologies such as cookies.

2. How We Use Your Information

Let's Paws & Eat uses the information we collect for the following purposes:

  • To process and fulfill your orders  including shipping confirmations, delivery updates, and order receipts
  • To provide customer support  responding to your questions, concerns, and service requests promptly
  • To personalize your experience  recommending treats based on your dog's preferences when provided
  • To improve our website and products  analyzing usage data to enhance your shopping experience
  • To send promotional communications  newsletters, new product announcements, and exclusive offers (only with your consent)
  • To prevent fraud and ensure security monitoring for suspicious activity to protect our customers
  • To comply with legal obligations  meeting applicable federal and state laws and regulations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes  ever.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to give you the best possible browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you navigate our site.

We use cookies for:

  • Keeping items saved in your shopping cart
  • Remembering your login and account preferences
  • Analyzing website traffic and performance data
  • Delivering relevant promotions and advertisements

You can choose to disable cookies at any time through your browser settings. Please note that disabling cookies may limit some features and functionality on our website.

4. How We Share Your Information

Body Copy: Let's Paws & Eat does not sell or share your personal data with unauthorized third parties. We may share your information only with trusted service providers in the following circumstances:

  • Shipping & Logistics Partners — to fulfill and deliver your orders to your door
  • Payment Processors — to securely handle your transactions
  • Email Marketing Platforms — to send newsletters and promotions you have opted into
  • Analytics Providers — to help us understand website usage and improve performance
  • Legal Authorities — when required by law, court order, or governmental regulation

All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy laws.

5. Data Security

Protecting your personal information is something we take very seriously. Let's Paws & Eat implements industry-standard security measures including:

  • SSL encryption for all data transmitted through our website
  • Secure, encrypted storage of sensitive customer information
  • Restricted access — only authorized personnel can access your personal data
  • Regular security monitoring to detect and prevent unauthorized access

While we take every reasonable precaution to protect your data, no method of internet transmission is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

6. Your Rights & Choices

As a valued Let's Paws & Eat customer, you have the following rights regarding your personal information:

  • Access  Request a copy of the personal data we hold about you
  • Correction  Request corrections to any inaccurate or incomplete information
  • Deletion  Request deletion of your personal data, subject to legal retention requirements
  • Opt-Out  Unsubscribe from marketing emails at any time using the unsubscribe link in any email we send
  • Data Portability Request your data in a structured, commonly used format

To exercise any of these rights, please contact us at letspawsandeat@yahoo.com

7. Children's Privacy

The Let's Paws & Eat website is intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has submitted personal data to our website, we will take immediate steps to remove that information from our records.

If you believe your child has provided personal information on our website, please contact us immediately at letspawsandeat@yahoo.com

8. Third-Party Links

Our website may contain links to third-party websites — such as our local farm partners or social media pages — for your convenience and reference. These websites operate independently of Let's Paws & Eat and have their own privacy policies.

We are not responsible for the privacy practices or content of any linked third-party sites. We encourage you to review the privacy policy of every website you visit.

9. Changes to This Privacy Policy

Let's Paws & Eat reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website following any modifications constitutes your acceptance of the updated Privacy Policy.

10. Questions About This Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please don't hesitate to reach out. We're happy to help!

📧 Email: letspawsandeat@yahoo.com

📞 Phone: (000) 000-0000

📍 Address: 645 Goodwin Street, East Hartford, Connecticut 06108, United States

We aim to respond to all privacy-related inquiries within 1–2 business days.